TellUsWhatHappened.

A confidential conversation about the collision and whatever you know about the other vehicle — what it was, what was written on it, who the police report names. We explain which claims may be available, who the likely defendants are, which state’s law is likely to govern, and where the filing deadline stands. If the matter does not fit our practice, we will say so, and we will often refer you to a firm that is a better match.

Within one business day for web and voicemail inquiries, and immediately on a live call — we answer 24/7. Time-sensitive matters are triaged ahead of routine intake: a death in the family, an active hospitalization, an approaching deadline, or any collision involving a government vehicle, where the clock is much shorter than people expect.

Yes. Every communication with our office — the initial inquiry through any retainer discussions — is protected by attorney-client confidentiality, regardless of whether you ultimately retain the firm. We do not share intake information with third parties.

No. Initial consultations are by phone or video. The firm keeps offices in Chicago, Joliet, and Miami, and where an in-person meeting is easier we travel to homes, hospitals, and rehabilitation facilities rather than asking someone recovering from a serious injury to travel to us.

The police report or its number, any photographs from the scene — especially anything showing the vehicle and the numbers written on it — the insurance information exchanged, and whatever medical records you already have. None of it is required to start. We can obtain the report, request the records, and identify the operating company once we engage.

Nothing up front. We work on contingency — you pay legal fees only if and when we recover money for you. Case costs (expert fees, records, depositions) are advanced by the firm during the case and reimbursed out of the recovery. No recovery, no fees and no costs billed back.

Not to ask the questions — the consultation is free and there is no obligation to retain. But two clocks start running at the collision and neither waits for you to decide. The filing deadline is one, and against a public body it can be a fraction of the ordinary period. The other is the retention schedule on the operating company’s own records — telematics, dispatch logs, hours-of-service data — which is measured in months and is not extended by anyone’s good intentions.