The Company That Chose the Carrier
Much of American trucking runs on a three-party structure you cannot see from the road. A shipper has goods. A motor carrier has trucks. Between them sits a broker, which federal law defines as a person, other than a motor carrier, that sells or arranges transportation by motor carrier for compensation. The Supreme Court put it more plainly: brokers are the transportation industry's matchmakers, and roughly 28,000 of them arrange the movement of about a third of all freight shipped in the United States, drawing on a pool of more than 780,000 carriers.
The largest broker describes its own operation candidly. C.H. Robinson tells its investors that it owns very little transportation equipment and does not employ the people directly involved with delivering its customers' freight, with more than 450,000 transportation providers on its platform. Uber Freight's parent describes the business as a platform connecting shippers with carriers, and elsewhere in the same filing calls the activity freight brokerage.
So when a brokered load is involved in your crash, the company whose decision put that particular truck on the road may have no truck, no driver, and no visible presence anywhere near the scene. What it had was the choice.

